Family and friends should always be the first individuals to listen to about a person's behavior. They have known and/or lived with this person most of their lives and knows what is common or unusual behavior. Others not familiar can only relate to what they have observed presently. I oftentimes find professionals have little patience and/or appreciation for a laymen's opinion. Oftentimes, limiting their attention to common traits, observations, etc. Not to discount their value, but giving personal information value.
Idea No. 182